09/15/2008
Is it a requirement under Reg DD record retention to retain your website screens for two years? I read an article that said as website screens (pages) are generally a large advertisement for loan and deposit products, they should be retained under Reg DD for a two year period on a zip disc, CD, DVD or hard copy. I am currently working on an advertising audit for my bank and I wanted to make sure that this is accurate.
03/10/2008
We are starting a business debit card program. While working on our disclosures we have come across something we're not sure how to address: business customers who request to have personal accounts linked to their business debit cards. Is this a permissible practice, and what are some liabilities facing us in such a situation?
01/21/2008
Our institution provides merchant credit services to local businesses. When conducting a compliance audit of Reg E, do the receipts that our merchants provide to their customers fall under section 205.9 of the Reg for auditing purposes?
09/24/2007
What are the risks of linking owners and/or authorized signers to a single sign-on within the online banking application? In other words, if a customer is the owner of business #1 and an authorized signer on business #2, what are the risks to the bank if these accounts are both available using a single online banking sign on?
07/31/2006
Is there a rule that indicates how long an institution has to post a POS transaction to an account? For example, an account audit identified a transaction that never posted to a client's account. The original authorization date was 01/01/2005. If the account is open, can the transaction be posted or does the institution have to charge it off? Will this rule cover closed accounts?
07/10/2006
I am a brand new Network Administrator who has just learned how to install a network in my bank. How can I prepare for an IT audit?
06/26/2006
Are banks required to maintain a log for when cards are captured in their ATMs?
05/08/2006
I'm new to auditing and have to perform an IT audit and know nothing about it. Where can I find some information?
02/06/2006
I attended a seminar Wednesday 1-11-06 on ACH returns. I have a question regarding customer notice to the bank of unauthorized ACH entries. You say the customer must notify the bank within 15 days of statement delivery, but what we are reading in Reg E indicates the customer has 60 days to report unauthorized entries. Please clarify.
01/02/2006
I need 'Website Audit Procedures'. Can you help me or steer me in the right direction?