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Compliance Requirements for Account Aggregation Services
07/23/2001
Information Security Policy Sample 2
07/23/2001
Information Security Policy
Sample 2
Making eBanking Rates Different
07/16/2001
Monitoring From Afar.
07/09/2001
We have an elderly customer who has a caregiver. One of the duties of the caregiver is to help the customer write checks for monthly bills. Recently, we've been concerned that the caregiver is perhaps helping herself, rather than helping the customer, because some of the checks are larger than normal and others are made out to payees that would be unusual for our depositor. We've tried talking with the customer, because we're alarmed at her rapidly decreasing balance, but she does not appear to be able or willing to stop the misuse of her funds. The customer has signed each item, but we still feel awful paying them because we believe she's being taken advantage of.The customer's grown children live out of state. We're tempted to call one of them to discuss the situation, but we can't do so because of financial privacy constraints. Any other suggestions?
Counterfeit Checks
07/09/2001
I recently saw television news cast that mentioned a bank had experienced large losses due to counterfeit checks. I know what a forged or altered check is, but what is a "counterfeit" check?