Most Popular Technology Content
Stolen Debit Card - PIN Written on Checkbook
08/06/2007
We have a case where a customer's purse was stolen including her debit card. The customer has stated that her PIN number was written in her checkbook resulting in numerous ATM withdrawals by the thief. What are the responsibilities of the customer vs the bank in this situation?
Amending Our Reg E Notices & Disclosures
08/06/2007
With the small dollar receipt exception amendment to Reg E effective 8/6/07, do we need to amend the terminal transfer paragraph in the initial Reg E disclosure and provide a change in terms notice to our existing customers? I know the final rule did not provide any new model text, but I saw an article on Compliance Headquarters that raises this question.
Reg E - Pending Item
08/06/2007
With regard to Reg E, if an item is pending but not posted to the account, when does the clock start for extending provisional credit and working the case? Does an item need to be hard posted in order to dispute?
Reg E - Direct Deposit of Bank Employee Payroll
07/30/2007
In what section of Reg E does it state that it is a violation for a bank to mandate a certain bank or their own bank to be used for employee payroll direct deposit?
Internet Banking Guidelines
07/30/2007
We are currently setting up our internet banking package. What guidelines should we follow for our disclosures and online banking agreements?