01/14/2008
What are the recommended practices or procedures if bank personnel find themselves locked in a bank vault?
01/14/2008
Where can I find the requirements for a vault for a new bank? What are the minimum dimensions?
12/03/2007
We have an employee who feels he and all managers should have both sides of the combination for the cash vault. This person was a victim in a robbery of a branch and just happened to have the entire combination and complied with the robbers' demands to open the vault. He feels that if he had not had the entire combination, he would have been murdered. We are supposed to practice dual control according to our policy. Can you please provide me all the reasons to support the use of dual control? If it comes from a expert source, it may carry more weight.
11/26/2007
If a credit union has an account at the local bank and receives cash for vault replenishment from the bank via armored car service, does the credit union need to file any paperwork for the receipt of that cash? The cash is for the credit union's use to serve member withdrawal request. The bank has the credit union listed as exempt for CTR under phase 1.
08/06/2007
When a branch is audited and cash is counted, is all of the vault cash unstrapped and counted or is a sample of cash counted?
07/30/2007
When a branch is audited and cash is counted, is all of the vault cash unstrapped and counted or is a sample of cash counted?
07/09/2007
I am an Internal Auditor at a bank completing a step in the cash function audit. This section addresses teller kitties or vault kitties. Are there any laws or regulations against teller or vault kitties?
02/12/2007
We recently read a detailed question about permitting safe deposit box renters to access their boxes behind the locked day gate in the vault. Dave McGuinn offered a strong argument against permitting such access. That has prompted these follow-up questions:<ol><li>What if a box is so heavy a customer cannot carry it? Is it OK for an employee to carry it for the customer?<li>What if the customer only wants to slip a piece of paper into the box without removing the box? Can our employee stand at the day gate while the customer does so?<li>What if we have security cameras located in the vault to watch customers as they access the box? Would this allow them to stay in the vault?</ol>
10/09/2006
Our bank has decided to close our lobby on Saturdays and only use the drive-thru for business. If a customer needs access to their safe deposit box on Saturday, can we post a sign that says "Safe Deposit Box Access by appointment only on Saturday" and allow them access to the secured building?
08/21/2006
I work at a grocery store bank branch alone and with no surveillance camera. Are there any laws, regulations, etc. that prohibit working alone? Is there any law or regulation requiring banks to have a security camera?