07/04/2005
Some consumers believe that the images of checks are not as good as the checks themselves. What are the rules on this for proof of payment or prosecution of forgery?
06/20/2005
I understand that internet transfers on money market accounts count as being limited under Regulation D. However, what about the Merchant Settlement or card service debit transactions that are also applied against a money market account? Are these also considered and counted towards the limit?
05/23/2005
Please provide some of the pros and cons -- particular as related to fraud risk -- of providing access to Home Equity Lines of Credit (HELOCs) via debit card.
05/16/2005
I have a question in regard to Reg E. We have a customer that comes into the bank and tells us that there is a debit coming out of their account, and they aren't aware of what it is. There is no number that shows who to call, I mean its just there. The customer tells us that she/he has their visa card and checks in hand and that nothing has been lost or stolen. The bank at this point would file an unauthorized transaction report, is that correct? Would we also need to have are customer file a Police Report?