04/07/2003
What are the regulations in regards to offering an electronic savings account? We would like to offer one that limits the deposits to electronic only and encourages ATM withdrawals, We would target customers with electronic Social Security or SSI payments into their accounts.
03/17/2003
I am reviewing our Web Site for compliance. If a special rate is being offered on a product or service, what disclosures are we required to have on our web site?
03/17/2003
We have established a web based loan origination system whereby loan applications are taken over the web. In this case is it permissable to send Adverse Action Letters over the web or must they go through the mail?
03/03/2003
If we do not open accounts over our web site, does the Reg E Error Resolution information need to be a disclosure on the web site?
10/21/2002
What kind of and how extensive are the necessary disclosures when advertising home equity loan rates on a site's web page? Should payment amounts be listed per one thousand or per ten thousand? I have seen it both ways on many web sites. Is it mortgage loan or consumer loan specific (i.e., 10k for mortgages and 1k for consumer)? Does the FDIC care as long as it is specifically stated and correct?
09/16/2002
We are considering offering mortgage loan applications online. This would include submitting the completed application. I know there are tming concerns about early disclosures and E-sign issues. What else?
09/16/2002
We are forming an affiliation with an insurance company to offer insurance to our banking customers. Some of the products they offer are workers compensation, business auto, commercial property, group health, life, etc. We will be adding an Insurance Products button on our web site. My question is what disclosures do we need to include on the page.
09/16/2002
I just read in ABA Bankers News, Volume 10, Issue 13 front page about Examiners asking for our "Information Security Risk Assessment". I am confused as to what the examiners are looking for.
09/09/2002
07/15/2002
We are considering adding mortgage applications and possibly home equity applications to our internet banking site. If we do this, what are the requirements for diclosing properly? Are there sites containg disclosures that could be downloaded by hyperlink with the applications or some kind of electronic acknowledgements? How do other banks disclose with online applications?