05/03/2004
07/21/2003
Do you know what stickers or signs we need to have on our ATMs? i.e., FDIC sticker, Funds of Availability sticker, etc.
05/05/2003
The FDIC examiners are here! I am being told that we should disclose to our ATM customers on the ATM screen when their ATM transaction is accessing their overdraft line of credit. I could not find this requirement in any regulation anywhere and they could not give me anymore of an answer than "it would be a good idea." Is this usual or is someone overstepping their authority? We do mail the customer a notice each time they access funds from their overdraft line of credit whether the transaction took place at the ATM, teller line, POS or thru the inclearing.
04/21/2003
As a financial institution looking for ways to better serve our customers, it occurred to me that it might be helpful to some of our customers who have questions relating to FDIC insurance to create a hyperlink from the bank's web site to the FDIC home page. Is there a potential problem in doing this without first obtaining FDIC, or other regulatory agency approval?
01/06/2003
I have read and perused literally "tons" of info obtained from the Net regarding e-banking activities, including viewing the sites of the OCC, FRB, and FDIC for e-banking exam procedures.....I guess I want a distinction regarding when conducting an e-banking audit, does this include a comprehensive review of all e-banking areas (wire transfer, ACH, internet banking, telephone banking, etc.) or separate audits of these areas? If separate, then would an e-banking audit solely be a review of the controls?
01/06/2003
I have read and perused literally "tons" of info obtained from the Net regarding e-banking activities, including viewing the sites of the OCC, FRB, and FDIC for e-banking exam procedures.....I guess I want a distinction regarding when conducting an e-banking audit, does this include a comprehensive review of all e-banking areas (wire transfer, ACH, internet banking, telephone banking, etc.) or separate audits of these areas? If separate, then would an e-banking audit solely be a review of the controls?
10/21/2002
What kind of and how extensive are the necessary disclosures when advertising home equity loan rates on a site's web page? Should payment amounts be listed per one thousand or per ten thousand? I have seen it both ways on many web sites. Is it mortgage loan or consumer loan specific (i.e., 10k for mortgages and 1k for consumer)? Does the FDIC care as long as it is specifically stated and correct?
05/13/2002
03/25/2002
03/04/2002
I am reviewing a bank's online website. On a few of the web pages for their on-line banking services (transfers, etc.) and on the pages applying for the services, the bank name is at the top of the page but no Member FDIC symbol is on the page. I thought that since the bank name is on the page the Member FDIC symbol must also be on the page; however, the FFIEC's Guidance on Electronic Financial Services and Consumer Compliance states that the official bank sign is not currently required to be displayed on an institution's on-line system. What is their definition of an online system. The bank's internet application page is maintained by Funds Xpress. Is this an online system?