12/03/2017
Should we buy or lease imaging software?
10/29/2017
What are the most common ways that banks image documents?
05/07/2017
What types of commercial real estate documents can be managed with an imaging system?
01/22/2017
Which bank imaging systems offer a free trial?
10/09/2016
What’s the difference between manual and automatic indexing?
11/24/2014
We are receiving too many paper checks from other bill pay users. How do we get moved to an electronic format to receive those payments?
09/20/2010
We are in the process of starting e-statements for our customers. They will have to sign into our secure internet banking site to view their statements. However, the statements will be coming from another imaging company that does our imaging processing. These two companies are forming a single sign in for the images. I keep hearing about "demonstrable consent"; would we still have to prove this with our customers signing into a site that they have been or does this rule apply because it is the customers' actual statements being viewed?
06/09/2008
We have just opened a new branch that has an ATM with check imaging capabilities for deposits. They are talking about the branch balancing (taking out the deposits and posting them to our GL) once a week. All our other ATMs get balanced every day. Is there any regulation that requires ATMs that accept deposits be balanced daily? I am concerned about this weekly balancing, if a customer enters the wrong amount on a deposit or if there is a presenter error, and the customer does not notify the branch. Aren't there time limits on correcting these things?
10/15/2007
How are banks that are exchanging images providing the actual checks to their customers who have requested to receive their original items back?
09/03/2007
How are banks that are exchanging images providing the actual checks to their customers who have requested to receive their original items back?