02/20/2006
We are considering e-statements. Is there a regulation that requires a customer to receive a statement or notice by mail periodically? My concern is the loss of contact. The customer might obtain statements on the internet, but we might not know the physical location of the customer.
01/27/2006
by Jimmy Sawyers, BOL Guru
Director of Consulting
Reynolds, Bone & Griesbeck PLC
01/02/2006
Is there a regulation regarding the camera in the ATM and how it records a transaction?
01/02/2006
We have customers that make premium car insurance payments via the phone and internet. Should the customer receive a notification of the payment?
11/21/2005
When a consumer real estate application is received via the internet (website) and is for a term, LTV, etc., other than what we offer, we send an e-mail explaining this. If the customer does not respond, do we treat this as a counter offer for Reg B and HMDA? Or as a withdrawal for these?
10/19/2005
10/01/2005
- Nearly a third of victims surveyed blamed their compromised IDs on the Internet, where they think their information was exposed to hackers.
09/12/2005
08/15/2005
We're officially looking to begin internet banking... finally. We're a small, one location bank. My initial question is this - how can we sign up new customers from across the state (or nation) under CIP?
06/20/2005
I understand that internet transfers on money market accounts count as being limited under Regulation D. However, what about the Merchant Settlement or card service debit transactions that are also applied against a money market account? Are these also considered and counted towards the limit?