06/02/2008
Are there any regulations or laws out there that deal with giving a debit card to a foreigner without a social security number? I am having trouble getting started.
05/19/2008
Can a bank close a check card for inactivity providing they send a letter to the customer?
03/24/2008
We have an officer that is wanting to do away with email and internet because she is afraid of a virus shutting down our system. We have proper firewalls/virus programs etc. How can I explain to her that our virus programs are designed to keep this from happening? She is wanting me to tell her with 100% certainty that nothing will hurt our system. I feel comfortable with the protection that we have however, I cannot guarantee that nothing will happen.
03/03/2008
When would it be necessary to include a speed bump on a bank web site when moving from the bank web page to other pages such as mortgage or investment affiliates?
02/11/2008
What is the requirement for training employees on Information Technology - Use and Monitoring...including computer access, email do's and don'ts, etc?
02/11/2008
Is there anything stating that we must force our credit union member to opt into answering a security question for password resets online?
11/12/2007
Is it required that we post a link to our privacy policy and security statement on our website? If so, where would I find the rules stating so?
07/02/2007
What are the notice requirements when a bank suspends an ATM/debit card for an existing customer due to account abuse? Where can I find a sample of such a notice?
06/25/2007
I am wondering if anyone has any knowledge of what the generally-accepted definition of "substantially regular intervals" is in terms of preauthorized EFTs under Reg E - is it at least every 60 days as is mentioned in 205.10(a)(1)?
05/21/2007
When reviewing our website, what are the main compliance issues we need to look for?