Latest Technology Topics

We use a virus checker. What else can we do?

03/05/2001

Our virus software is updated regularly, yet it did not catch the latest virus, the Anna Kournikova one. Are we doing something wrong or are there other precautions we should be taking?

Detecting Counterfeits: Money Counters and Special Pens

03/05/2001

I have heard that there is available a money counter that can detect counterfeit bills or some type of ink pen that can be used to determine is the bill is fake. Do you have any information regarding these items?

Keeping A Good Hardware And Software Inventory

03/05/2001

Do you have any suggestions for keeping a good inventory of hardware and software? We have a lot of "Frankenstein" machines that have had so much stuff changed out on them (motherboard, memory chips, video card, sound card) that they are almost unrecognizable from the original specs, yet when it's time to figure out if a particular new piece of software will run on them, we need to know the current configuration. I'm hoping there's an easy way to do this.

Disposable Credit Cards

03/01/2001

The Gray Area within Online Financial Services, Part 1

02/12/2001

How to Use Technology to Optimize Customer Relationships

02/11/2001

As companies move increasingly to online environments and customers become more technically sophisticated, how can any one company use technology to get ahead of the crowd?

Monitoring Domain Names

02/05/2001

How can we monitor who might be using a domain name similar to ours?

Multiple Domain Names

02/05/2001

Do you think there's any benefit to be gained by having multiple domain names for our bank, or is there any regulation that requires us to just have one? Does it have to have the word "bank" in it?

Electronic Intruders

02/05/2001

I have installed the BlackIce Firewall on our internet PC at the bank. Yesterday it detected an intruder and successfully blocked them. It gave me their IP address but no other information was available. I have reported it to the President, what else should I do? Do I need to call the FDIC or just document that it happened? BlackIce provides a way to see where it came from and all it told me was Asian-Pacific origin. This is a new process for us and has me somewhat on edge.

Promoting Online Banking

02/05/2001

We will be launching online banking in about 60 days. I would appreciate any ideas you might have for making our customers aware of it, promoting it outside the bank, getting people to try it.