Most Popular Technology Content
Fair Housing Poster on Bank Website
10/22/2007
We have started accepting applications for mortgage loans online. Would there be any requirement or need to have a reproduction of the fair housing poster on the site? The regulation says that these fair housing posters should be displayed so that all persons seeking to engage in residential real estate related transactions would be able to see it. In our online process, our customers could theoretically complete the whole loan without ever stepping foot into one of our offices. In those cases, they would never see the poster.
Electronic Listing of R Codes
10/22/2007
Where can I get a list of return reasons electronically? I have been asked to provide an electronic listing of "R codes", (R01 NSF, R02, account closed) but I have been unable to locate them to fulfill this request.
Debit Card Reported Stolen - FI's Responsibility
10/22/2007
If a debit card holder has his or her card stolen and PIN based withdrawals are made on the debit card by the culprits, what is the responsibility of the financial institution from which the debit card was issued? Assuming that the theft was reported timely under Reg E requirements.
Relative Given Debit Card by Customer
10/15/2007
I have a customer that has given a debit card with PIN to a relative with apparently no restrictions as to it's use. The relative has lost/had stolen the card and PIN and as a result there are now unauthorized transactions beings questioned. In the customer responsible or is the bank since the card was not stolen or lost by the customer?
Debit Card on Representative Payee Account
10/15/2007
If a debit card is issued to a representative payee and the rep payee allows the protected person to use the debit card will the bank be liable for this use should a disagreement between the two parties arise over withdrawals?