Most Popular Technology Content
Internet Banking Disclosures
09/03/2007
We are beginning the process of getting into internet banking. We are wondering if it is best to use a Bankers System Internet Agreement where the customer fills out an application or if posting the disclosure on the website is better? Also, if we have them fill out an actual application, do we still need to post it on the website?
Ordering Debit Cards - Signature Required?
09/03/2007
When a ordering debit cards for customers, are there any guidelines that state a bank is required to obtain a signature to order the card?
Check Imaging
09/03/2007
How are banks that are exchanging images providing the actual checks to their customers who have requested to receive their original items back?
Corporate Debit Card Disclosures
08/27/2007
We are considering offering a debit cards to our corporate accounts, what type of disclosures will be needed?
Reg E - Stolen Debit Card
08/27/2007
We have a customer who gave out his debit card PIN to his caregiver so that the caregiver could make withdrawals on behalf of the customer (the customer was always present at the time of withdrawal). The customer's card was stolen and then used at an ATM for 2 unauthorized withdrawals. Are we obligated to return the funds to the customer? Does Reg E protect the customer even though he gave out his PIN?