05/20/2013
Can a representative payee have a debit card? Since they are only authorized signers, are they covered under Reg E.?
02/25/2013
Are there any regulations that govern ATM card issuing for rep payee accounts (SSI/SSA)?
08/09/2010
We have a rep payee who wants a debit card on the deposit account. Are there any compliance issues or regulations of which we need to be aware? I can't find anything.
03/30/2009
We have a situation where a Representative Payee on an account filed a Reg E for unauthorized ATM withdrawals. The investigation revealed that the account holder had stolen the Rep Payee's card and made the withdrawals. The Rep Payee filed a police report, but since it was only $123.50 the police aren't going to even look into it. Can we deny the claim on the basis that it is ultimately the customer's money and they benefited from it or do we need to pursue it further since under the agreement they are not authorized to access the money with the Rep Payee in place so it is truly an unauthorized withdrawal?
09/08/2008
I have a customer that opened three accounts, one for each of her children as they receive Social Security direct deposit benefits. The mother is the signer on each account and the individual child was added as an owner only because they are only nine, eleven and seventeen years of age. The mother wants debit cards in the children’s names so she can keep the account straight as to where she is pulling the money from. Can we issue debit cards to a minor and if so, would the mother have the legal right to use them? How would it be handled if the child’s card was used and they wanted to dispute the transaction?
10/15/2007
If a debit card is issued to a representative payee and the rep payee allows the protected person to use the debit card will the bank be liable for this use should a disagreement between the two parties arise over withdrawals?
08/20/2007
I received a debit card application from a representative payee for an account owner. I think we can issue one, what are the risks involved?