Most Popular Technology Content
Reg E Protection for Business Accounts?
10/01/2007
Does a business account have Reg E protection? If not, do we not take the claim and advise the customer they will need to resolve with the company that originated the transaction?
E-statements - Signature for Affirmative Consent
10/01/2007
In order to offer our customers electronic statements, do we need their signature for affirmative consent?
Reg E - Permanent Credit?
10/01/2007
Once a Reg E claim (debit card POS) has been closed (at 45 days) and the customer has received permanent credit can the case be reopened upon receipt of supporting documentation from merchant where the customer is found to be liable? Or does the Bank have to stand behind the permanent credit and take the loss?
Single Online Sign-on for Owners and/or Signers
09/24/2007
What are the risks of linking owners and/or authorized signers to a single sign-on within the online banking application? In other words, if a customer is the owner of business #1 and an authorized signer on business #2, what are the risks to the bank if these accounts are both available using a single online banking sign on?
Day One for POS or ACH Dispute
09/24/2007
In regards to a POS or ACH dispute, which is considered day #1 for timeline purposes? Is it the day the dispute is reported or the following calendar day? For example, when using a day counter calendar day one begins on the following day.