Compliance Action, Volume 16, Number 7

ADA: Compliance Standards Evolve (6 Action Steps)

By Lucy Griffin

Times, techniques and technology have changed a lot over the last twenty years since the Americans with Disabilities Act of 1990 was passed. Your policy, program, and systems for ADA compliance may need a refresher.

ADA: Using the Accommodations You Provide (3 Action Steps)

By Lucy Griffin

Your ADA compliance program must provide accommodations according to the needs of and resources available to each consumer with a disability.

Action Training
Policy Page: ADA Policy Elements (Chart)

By Lucy Griffin

To ensure your institution's compliance with the Americans with Disabilities Act, keep up on new regulations and new developments in accommodation tools and resources, and make sure you have an updated policy in place.

Compliance Notes

• Fed's Annual Announcements on Dollar Thresholds
• Distressed or Underserved
• Congratulations to Meg Sczyrba!
• Questions About College Credit Cards?
• Transfer of OTS Regulations

Compliance Calendar

In the Editor's Opinion
What is the Value of a Loyal Customer?

By Lucy Griffin

Success isn't measured simply by the 'bottom line' but should take into consideration the overall value of long term relationships with customers.

Compliance Q & A

• Appraisal Disclosure to Loan Applicants
• Balloon Mortgage Loan Rules
• Accounts Subject to Credit Score Disclosure Change
• Balance Calculations for Open-End Credit

Guidance or Regulation

Ignoring guidance because it's not a regulation could be hazardous to your compliance program.