06/04/2023
How will we protect the confidentiality of our customer’s information while accessing that information for account opening?
05/28/2023
Why can’t we bank the type of customer we want to?
10/27/2014
I am looking for vendors that offer Board of Directors meeting templates/packages. Our current BOD meeting packets include PowerPoint presentations with hyperlinks to in house spreadsheets/pdfs and originate from queries off of our core system. We are looking for a more professional package with dashboard qualities and ease of construction and use.
07/01/2013
If a business customer has sold his business and is changing ownership, what would be the reasons to close out the old deposit account and open a new. Could the old account remain in tact and replace signature cards and business documents?
09/05/2011
We are having a debate about business resolutions. Is a resolution required for each type of business (such as LLC, Corporation, Organization, etc) or just specific ones? Is it better to use a resolution provided by our bank or should we use one provided by the company itself?
04/18/2011
Do we have to have job specific training for BSA?
03/21/2011
Is there a requirment that bank employees take forty consecutive hours off each year? If so, can holidays be counted as part of the forty hours?
11/29/2010
If there is only one officer/signer on a corporate account and he passes away, how should the account be handled? What documents need to be presented to allow someone to deal with the accounts?
01/11/2010
The board of directors at our institution currently would like to offer a ten year CD with no option for withdrawal. My understanding is that as long as it is disclosed, you can make the early withdrawal penalty "all interest accrued", but that you can’t restrict a customer from accessing his money. Can you please tell me if my understanding is correct and where I can find a regulation that governs this issue?
06/01/2009
We are putting together our BSA training schedule. What courses are required annually and what can be done every other year or on an alternative schedule?