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Latest Operations - Government Checks Topics

Validity of Customer Notation

09/20/2010

A customer has placed the phrase "void after 90 days" on his checks. A check was presented and paid after the ninety day timeframe. The customer wants the money back. Are we liable?

Government Check - Funds Availability

08/13/2007

Our bank is located in Virginia and is in Federal district 05 and a customer has deposited a check drawn on the State of Maryland also in district 05. Since it is a State government check must we make the funds available as next day or do we simple treat the check as local since the check is drawn off of a state other than our own?

Signing Over a Government Check

01/22/2007

Can a non-account holder sign over a government check to an account holder for deposit or cash on his/her account?

Refusing to Cash Government Checks

10/30/2006

We generally do not cash checks for non-customers. We have been discussing this as a potential income source, but there are differing opinions on our right to refuse to cash government checks, postal money orders, treasury checks, etc. My question is this: can we refuse to cash these?

Noncustomer Check Cashing Fees for Tax Checks

04/19/2004

We cash tax refund checks for noncustomers and charge a fee of 3% of the check amount, or $5, whichever is greater. I am looking for guidance on the fees we can charge.

Cashing Government Checks for Noncustomers

01/05/2004

Currently my bank will cash a government check...both federal or state, for non-customers. We have lost a considerable amount of money by providing this service. My questions: (1) Is there a requirement that we cash government checks for non-customers? (2) When a customer opens an account for the purpose of having an account in which to deposit a government check, can we require that the check be set up on direct deposit? Customers will open an account, deposit the check, cash the check and then close the account. If the deposit was made directly from the government we would waste far less time and money opening accounts for one day.

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Getting ID info when cashing on-us checks

03/30/2025

When a non-customer comes in to cash an on-us payroll check, we take their information from their driver's license or state-issued ID and enter it into our system. Are we legally able to ask for their Social Security number, considering they are non-customers?

To file or not to file: That is the question

03/30/2025

I have a customer who cashed a check for $10,880.00 and, after cashing, told the teller to make three separate deposits of $2000.00 each into three different accounts for which the memkber is a joint owner. Because the teller kept the cash and made the deposits do we have to file a CTR? I believe if we had given the money to the member and the member had given the teller back $6,000, a CTR would be required. But because the $10,880 was not handed to the member, the only cash transaction would be the net payout of $4,880 from the teller to the member, and a CTR would not be required.

Account service agreement for MSB accounts

03/23/2025

I need suggestions for preparing an account service agreement for MSB accounts. We have a questionnaire attached to our applications to confirm transactions, etc., but lack a true service agreement beyond our standard commercial account agreement.

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