10/20/2024
I'm having a discussion with others at my bank, and they are saying that they have seen other banks that have put the FDIC Decal on drive-through canisters or on drive-through machines. Is that required? I thought if you put it in the window of each drive-through station you were covered under the new FDIC sign rule.
09/29/2024
What is one example of AI going wrong in marketing?
09/29/2024
Will AI be useful in avoiding fraud and AML problems?
09/22/2024
I’m so confused! I keep hearing about the “SAFER Banking Act”. How is that different from the “SAFE Act” from several years ago? Is it being updated?
06/23/2024
We are advertising an open-end product via direct mail. The advertisement has triggering terms of 0% APR and $0 annual fee. We are trying to determine if each triggering term needs to have an asterisk directing the consumer to the terms and conditions to meet the rule requirements or if we can just provide a single link in the direct mail piece to the terms and conditions webpage that covers all the triggering terms.
04/07/2024
We had a problem with debit card claims so we modified our deposit agreement. If they don’t cooperate in the claim process, we can deny it. Do you think this solves the problem?
02/18/2024
Management would like to cautiously bank “just one really good” customer who is getting into cannabis sales. Can we ease into it like this, and if so, what should we focus on?
02/18/2024
When are the FDIC’s revised rules effective?
02/11/2024
Will we have to change our existing FDIC Official Signs at teller windows?
02/11/2024
If we use a vendor program to screen loan applications and they are insured against defects, we can use them, correct?