08/01/2021
If a cardholder who is under contract with a merchant and that merchant feels that they are still entitled to those funds, can they force through a charge on a closed or hot-carded debit card?
09/02/2018
A stop payment on an LLC account has been requested. It's on an ACH item that is from the same company every month, usually the same amount every month but on occasion it will be a different amount. How long should this stop payment be good for? The account is a business account so it's not subject to Reg E.
01/21/2018
Can I refuse a stop payment order if the customer cannot pay for the service?
01/21/2018
Can a stop pay be placed on a cashiers check?
11/12/2017
In order to make sure the Originator doesn't continue to debit the customer, we would need to place a stop payment on an item. We require stop-payment orders to be signed within 14 days of an oral notification in the instance of a preauthorized transfer. But since this scenario is for unauthorized transfers, would it be a violation to require the customer to sign the stop-payment order to prevent additional unauthorized ACH's from debiting their account? Would it be a violation to not obtain their signature and stop the transactions without it?
06/11/2017
The office manager for a business asked us to stop payment on a check signed by the business’s treasurer. Can we accept this stop order?
06/04/2017
1. We missed a stop payment and paid the check two days ago. Can we still return the check?
05/28/2017
1. Can a depositor stop payment on a check that was presented for payment on the previous business day, overdrawing the account?
05/21/2017
If we get a claim that one of our cashier’s checks is lost, and pay the claim before we have to, what would happen if the original check shows up and we returned it as a “stopped payment”?
05/14/2017
Mutilating the MICR line of a check doesn't help in the Check 21 environment. So what do we do to prevent a stopped check from being presented again?