Most Popular Operations Content
Reasons to select a person-centric ECM
03/16/2025
Why should a financial institution select a person-centric ECM?
When the States Come Marching In
03/16/2025
Have you ever been standing on the side of the street waiting for a parade to start?
Customer okays purchase but doesn't get the goods
03/16/2025
A customer authorized a transaction with Apple Cash but says they didn't receive anything. Since this transaction was authorized by the customer, is this covered under Reg E's error claims rules?. The customer was attempting to purchase something on Facebook marketplace but never got the item.
Extended OFAC records retention period
03/16/2025
My question is about the new OFAC retention rules effective March 12, 2025. What records are covered? Will OFAC checks at new account opening need to be kept 10 years now or is the new rule just for hits and blocked property?
Debit card logistics for banks without deposit account
03/09/2025
I have two questions relating to debit cards: 1. Does a bank have to have an ABA routing number for debit cards to function? 2. Are banks with no public depositor service able to use internal accounts as private checking accounts with debit cards to pay bank taxes and order supplies?