Most Popular Operations Content
Must I file a SAR on our cannabis customer?
12/01/2024
Must we file a SAR on a cannabis customer even if nothing suspicious is going on?
Responsibility for payment of counterfeit check
12/01/2024
If we have a business customer that notified us that a check cashed against their account was "altered" and that check was determined to be a counterfeit, but the signature on the check reasonably matches the signature of the authorized signer (almost exactly), would we still be liable to credit our customer for the counterfeited check?
Types of document backlogs
12/01/2024
What are two common types of document backlogs in banking?
Secure document sharing with account holders
11/24/2024
How can secure document sharing streamline interactions with account holders?
Business debit card disputes
11/24/2024
Since Reg E does not apply to businesses, do we have to investigate a fraudulent business debit card transaction?