04/29/2018
What are some of the benefits of electronic DDA document management systems?
03/18/2018
I was served a levy by the county sheriff department (California). It specifies 10 days. Will that be calendar days or business days?
03/11/2018
If the money is not available in the deceased customer’s account and no estate account exists with the bank, is the bank still liable for reclamations from Treasury?
12/03/2017
Is there one system that offers deposit, trust, and loan imaging?
11/12/2017
If a customer doesn't opt in and continues to have debit transactions that overdraw an account what is the bank’s course of action with this customer?
11/05/2017
Power Poster
Registered: 03/22/11
Posts: 7521
(50.203.233.70)
If we have a customer that wants to freeze account and return every debit that tries to come thru. Are we allowed to do this and if so should we have them sign a form?
10/29/2017
If a bank has a "core" deposit relationship with a customer and sends their uninsured deposits to CDARS in order to keep the relationship in house, are the CDARS deposits of that core depositor still considered "brokered" deposits?
10/22/2017
Can a single party account order a debit card in someone else's name with out them being a signer on the account?
08/27/2017
We have a fraud program that lets us receive collaborations from other financial institutions via 314b information sharing that have reported suspicious activity with our mutual customer. Our customer has not yet conducted suspicious activity with us but we know it's just a matter of time.
How can we justify closing the account or what reason can we give to the customer for closing the account without disclosing where we received the suspicious activity from?
08/27/2017
A father and son wanted to open an account today where two signatures would be required on each check. It’s extra work for them, but does it really matter to us?