Most Popular Operations Content
Telephones in Vaults
03/16/2025
Is it still a good practice, or industry standard, to have a telephone hidden in the cash vault? We recently revamped our phone system, and in the process, most of the vault phones in our 8 branches were disconnected. Nobody checked with the Security Officer, they just determined that the phone lines in question didn’t have any history of being used, so they got disconnected. I recently did a Security Officer walk through of all the branches and discovered the vault phones were not working. My recommendation was to hook them back up and I’m getting push back because of the cost.
Reasons to select a person-centric ECM
03/16/2025
Why should a financial institution select a person-centric ECM?
Debit card logistics for banks without deposit account
03/09/2025
I have two questions relating to debit cards: 1. Does a bank have to have an ABA routing number for debit cards to function? 2. Are banks with no public depositor service able to use internal accounts as private checking accounts with debit cards to pay bank taxes and order supplies?
Sole proprietor changing to LLC
03/09/2025
We have a sole proprietorship DBA account under a Social Security number. The customer now has an LLC with an EIN. Do I need to change the account number or just update the signature card to reflect the LLC as the Primary and remove the DBA on the account?
What are the benefits of offering a comprehensive lockbox?
03/09/2025
How do lockbox services benefit both your institutions and your business account holders?