06/28/2015
What regulation change/amendment stated banks could not charge a service fee for transferring of funds or other basic services?
05/18/2015
We currently offer two overdraft protection options - one is a transfer from a line of credit and the other is an auto transfer from a deposit account. In either case, we have a disclosed transfer fee of $5.00 per transfer which is charged to the checking account regardless of whether the funding account is the LOC or the deposit account. We would like to increase the fee on existing accounts. Because we charge the same fee (whether it is a LOC transfer or a deposit account transfer) to the checking account is it possible to increase the fee with a 30 day notice to customers like any other fee adjustment? We are also considering an annual fee for this service for both new and existing customers. The annual fee would be charged to the checking account and not to the LOC/funding account.
03/02/2015
Can we charge a paper statement fee for Money Market accounts?
02/16/2015
Can a fee be charged for an overdue payment on a safe deposit box?
09/01/2014
I have two questions in regards to dormant accounts. We consider accounts to be dormant after 24 months of inactivity.
1.Are there varying state laws when it comes to the ability to charge a monthly fee on dormant accounts?
2.If we have a customer that has multiple accounts and they are like titled, same address, can we transfer the funds to an associated active bank account if we disclose this to our clients via some manner of electronic communication?
05/12/2014
Is it possible for a bank to charge a client with excessive overdraft charges on an ODP account (for example, charging fees on a Saturday or Sunday when the bank is not open)?
04/28/2014
Can an NSF fee be charged on a re-occurring POS transaction if the customer has opted in?
03/10/2014
What is a normal fee to charge for cashing a government check.
07/15/2013
We have a new overdraft policy that went into affect on 4/1/13. We do not offer overdraft protection. We are charging $30.00 per item for presentment or representment. What is the max number of OD fees that should be charged? I think anything over 4 is excessive. I would like to change our policy to have a cap of 4. What are your thoughts?
06/10/2013
When a customer of our bank purchases an official check or money order with a check on our bank, should the check be made to our customer or to cash?