Most Popular Operations Content
Due diligence cannot rely on vendor reputation
03/17/2024
Do we really need to conduct due diligence on all of our 3rd party vendors, including fintechs? I can understand the ones that appear to be riskier, but there are some that are very well-known in the industry and are very well respected. Wouldn’t the regulators just see the same thing in our file as they did the last bank they just left?
QC critical documents
03/17/2024
What is a “QC critical” document?
Exception tracking for deposit accounts
03/10/2024
What are some common exception tracking use cases for deposits?
Reg E and buyer’s remorse
03/10/2024
If a consumer purchased tires and later claimed they were defective and they filed a Reg E claim, but refused to go back to the merchant, can we deny his claim?
Failure to file BOI results in BIG penalties
03/10/2024
What penalties do individuals face for violating BOI reporting requirements?