Most Popular Operations Content
Completing a CTR involving multiple transactions
11/10/2024
We have a situation where a customer deposited $10,000 cash into their account that is owned by two other individuals. Later in the same day, one of the individuals makes a $200 change order on their own personal joint account. How do we complete the CTR? Do we include the 3 joint account owners for the $10,000 cash deposit, then add a role for the individual for the $200change order or do we only list the individual that was involved with the $10,000 cash deposit, with the transaction being conducted on their behalf (with no one conducting the transaction) and the $200 change order conducted on their own behalf.
Risk of cash deposits by individuals not on account
11/03/2024
What is a funnel account?
Bank counsel review of policy and procedures
11/03/2024
Why should we ask bank counsel to review our policies and procedures on handling garnishments and summonses? Doesn’t that just add costs to the effort?
Bonus Sign-Ups on Credit Cards—Unfair?
11/03/2024
Can we have sign up fees for credit cards?
Exception categorization strategy
11/03/2024
Why is it important to develop a strategy for categorizing exceptions?