09/03/2017
We have a returned Canadian check that is stamped Domicile Error. Can you please explain this to us?
11/15/2015
A client has contacted us stating that a check written by them to a company has not been received by the company. We show the check cleared
August 26th, but there are no endorsements of any kind on the back of the check. Can we return this check due to missing endorsement?
10/18/2015
We have a utility company that has had a couple of very stale dated check post to their account. Can these be returned to the Drawee bank as
"Stale Dated", after the midnight deadline? Just need confirmation.
10/04/2015
Can a check that is returned "uncollected funds" and then returned again "NSF" be redeposited?
09/13/2015
Is there a timeline for a check to be returned as a forgery or fraudulent? If so what would the reason code be?
08/16/2015
A duplicate item was negotiated at two banks. Both of the banks hold the physical item. Which bank would take the loss for the item, Bank 1 or Bank 2?
06/14/2015
Our bank returned a check for forgery on 02/13/15 after the customer notified us in February and signed an affidavit of forgery on 02/07/15 that was processed on 12/31/14. The check has been returned to our bank as a late return. What is the amount of time allowed on a return for forgery and is this a late return?
05/11/2015
Are we required to supply a copy of a returned check deposit item when we mail the notice to the client that their account has been debited?
04/27/2015
What is the statute on returning Counterfeit Unauthorized Paper Drafts?
02/02/2015
How should a returned check be handled in the branch? Does the customer need to be notified in advance of the returned check before the funds are debited from their account?