Most Popular Operations Content
Are we an ODFI, or not?
09/15/2024
We have come across this debate many times with Nacha rules whether or not we are considered an originating depository financial institution (ODFI). We do not allow our customers to originate ACH files such as payroll, etc. We do allow them to initiate WEB entries for A2A transfers from accounts that they are owners of in order to make loan payments here and transfer funds. Does this mean we are an ODFI?
Checks with ambiguous payee wording
09/15/2024
What does “A/G/O” mean when in a payee line? For example, “Susan Smith A/G/O Bandon Counts.”
Ways to categorize exception data
09/15/2024
How do financial institutions categorize their exceptions?
ACH debits wipe out account of deceased
09/08/2024
We have an individual account that has been receiving recurring ACH debits monthly. The account owner died 6 years ago. The bank just found out about the death only days ago. No personal representatives have come forward or are known to contact. The most recent ACH debit was paid and overdrew the account. The account has now been overdrawn for 45 days. Can we return the ACH debits that occurred after the date of death? Although the debits have been occurring for years, the bank just became aware of the death of the account owner.
The cost of check fraud
09/08/2024
How much is fraud actually costing your institution?