Most Popular Operations Content
Trust account exception
07/07/2024
What is an example of a trust exception?
Tracking trust files
07/07/2024
When it comes to managing trust exceptions, what do financial institutions commonly track?
Counting days for funds availability
06/30/2024
We need some clarification on holds. if a customer makes a check deposit in a branch on the 14th, would the 15th be the next business day (2nd) or would it be the first business day- implying that the day of dep (14th) does not count. Also, if the date of availability is the 17th, do the funds need to be hard posted on the 17th, or can they be memo posted to the customer's account?
Trust document management and customer service
06/30/2024
How does trust document management impact customer service?
Trusts and electronic documentation
06/30/2024
What are some potential benefits of digitizing a financial institution’s trust documentation?