Most Popular Operations Content
Can this error claim be denied?
09/29/2024
I am working on a Reg E dispute where a customer insists, he did not make a transfer on Western Union, and it is fraudulent. Western Union denied the chargeback and sent thetransaction to me which has all of customer's information as sender, including name, email address, home address, and phone number, and they state it was authorized...The only thing I see as "off" is the IP address is out of state. Can I revoke provisional and deny the claim based on this proof from Western Union or not, since customer insists he did not do it?
What regulations affect banks handling ACH payment
09/29/2024
What regulatory obligations do banks have for processing automatic payments (ACH) setups, changes and cancellations?
Scanning: barcode vs. batch
09/29/2024
What’s the difference between barcode and batch scanning?
Document imaging vs. document tracking
09/29/2024
How are document imaging and tracking different?
Centralized vs. decentralized exception categorization
09/22/2024
What are the benefits of a centralized exception categorization strategy?