Most Popular Operations Content
Responding to Social Security information requests
02/16/2025
A previous manager who left our bank previously signed up to receive SSI 4641 requests electronically. We have been getting emails from the service about these requests, but we are trying to find out if we are required to respond. I read that it's legal for the Social Security Administration to request this information, but couldn't find anything stating that banks must comply,especially since i have seen that majority of the types of requests can be fake or won't have customer authorization attached to them. Are we required as a financial institution to comply with these requests?
Defining a SAR Subject vs. Victim
02/09/2025
ATM cash withdrawals and CTRs
02/09/2025
A customer came to the bank and withdrew $10,000 in cash, and then went to another financial institution's ATM and withdrew $400. Both transactions posted to the customer's account on the same business date. Do we need to file a CTR? If so, please explain why.
Imaging solution consolidation
02/09/2025
What happens when your check imaging solutions are fragmented?
“To Be or Not to Be?” - That is the Question for the CFPB
02/09/2025
by Barbara Boccia: