Most Popular Operations Content
The importance of branch transformation
08/04/2024
Why should financial institutions prioritize branch transformation?
Understanding Nacha's "60 day" extended return rule
08/04/2024
When I have sent the request to return an ACH debit a customer disputed and it was within Reg E 60 days from the statement date we have been challenged on the return. Are we violating Nacha or Reg E when we return the ACH when it's past 60 days from posted, but not 60 days from statement date?
Nacha's rule requiring ODFI to supply authorization documentation
08/04/2024
How do we handle a situation where the ODFI does not provide a proof of authorization, but sends the contact information of the originator?
CFPB's proposals to cut big banks' OD fees
07/28/2024
When is the CFPB likely to issue a final regulation making banks over $10 billion in assets cut their overdraft fees back to a breakeven amount or start treating overdrafts as extensions of open-end credit subject to Regulation Z?
Disclosing "posting order" when explaining when OD fees may be charged
07/28/2024
If we elect to update our disclosures on the circumstances that may trigger overdraft charges, do we have to disclose the order in which we post debit and credit items to deposit accounts?