Most Popular Operations Content
Business debit card disputes
11/24/2024
Since Reg E does not apply to businesses, do we have to investigate a fraudulent business debit card transaction?
Do we have to take a POA?
11/24/2024
Do we have to accept a POA?
Charging NSF fee when returning ACH item
11/24/2024
We have a savings account with an ACH that we are returning NSF. Can we charge the NSF fee if the ACH would have overdrawn the account?
Credit bureau checks for new accounts
11/17/2024
What types of accounts does a financial institution need prior authorization for from a client before running Chexsystems? How does a financial institution have to notify a client that they are going to run Chexsystems? Regarding business clients - we run biz Chexsystems on the business and the beneficial owner, correct? How do we have to notify them that we are pulling their credit to determine if we can open a new account?
Banking a sole proprietorship insurance agency
11/17/2024
When banking an insurance agency that handles only cash deposits, what documents are required? Do we have to obtain their contract agreement, if they are a sole proprietorship and are licensed with multiple agencies? I am located in Georgia and regulated by the OCC.