Most Popular Operations Content
APSN ATM/POS transactions and overdraft fees
07/21/2024
Our institution has chosen not to charge NSF fees on ANY ATM/debit card transactions whether they are one time or recurring. Having said that, if we are in an APSN situation at end of day and the account is now overdrawn, we DO charge an Overdraft Fee (even if the only item causing the overdrawn balance is the ATM/Debit card transaction). Would this be perceived at UDAP/UDAAP? Additionally, both NSF fees and OD fees are the same amount.
Commercial lender report examples
07/21/2024
What are some examples of commercial lender reports?
Extending the maturity date when the home is owned
07/14/2024
We have a HELOC that is maturing 7/15/2024. Both borrowers are deceased. The son was paying the interest due each month. He does not qualify to put the loan in his name. We have agreed to give him a 90-day extension to either sell the home or get financing to payoff our loan. I have a copy of each of the borrowers' wills. Everything was bequeathed to the son and daughter equally. The daughter was named as the personal representative of the will and was authorized and empowered to sell, dispose of and convey all property, of every kind and character, which is owned at the time of death. My question is, who has to sign the loan extension documents? Is it the personalrepresentative of the estate?
Rule requiring collateral inspection
07/14/2024
What regulation does collateral inspections fall under?
Notifying customers of summonses and subpoenas
07/14/2024
Are we required to give the customer a letter stating they have the right to quash the motion on summonses and subpoenas with the exception of Grand Jury?