Most Popular Operations Content
You can’t change Reg E because you want to
12/29/2024
How can we shorten the time limits in regard to a customer reporting a problem in for Reg E? Our card agreement requires provisional credit in five business days, so we want the customer to be forced to notify us sooner.
Authorized signers on a bank's own accounts
12/29/2024
I'm looking for some insight on bank controlled internal accounts (i.e. cashier's checks, accounts payable, interest disbursements, etc). I need to perform account maintenance and add signers to the accounts. Are there any compliance regulations that can help steer me in the right direction as to who in our institution should be signers on these accounts? For our cashier's checks, we are not limited to bank officers, so any employee with signing authority can sign a check, but they do not have access to the accounts outside of that. There has been debate about who should be on the accounts and if it needs to be those who are reconciling or processing funds.
Estates are a Nondesignated beneficiary—what does that mean?
12/22/2024
Beneficiaries of an IRA are deceased, does the estate become a beneficiary?
APY accuracy in ads and rate sheets
12/22/2024
With high interest rates, we've seen a fluctuation in APYs on our CD products due to our rate sheet and advertisements being static, but the APY can differ depending on the opening amount and date opened, causing a discrepancy from what's posted. Is it sufficient to disclose that the APY is subject to change based on [X] factors?
Financial impact of outdated check processing systems
12/22/2024
How does an outdated check processing system negatively impact bottom line performance?