Most Popular Operations Content
Charging NSF fee when returning ACH item
11/24/2024
We have a savings account with an ACH that we are returning NSF. Can we charge the NSF fee if the ACH would have overdrawn the account?
Exceptions and temporary signature cards
11/24/2024
How can temporary signature cards lead to exceptions?
Secure document sharing with account holders
11/24/2024
How can secure document sharing streamline interactions with account holders?
Credit bureau checks for new accounts
11/17/2024
What types of accounts does a financial institution need prior authorization for from a client before running Chexsystems? How does a financial institution have to notify a client that they are going to run Chexsystems? Regarding business clients - we run biz Chexsystems on the business and the beneficial owner, correct? How do we have to notify them that we are pulling their credit to determine if we can open a new account?
Banking a sole proprietorship insurance agency
11/17/2024
When banking an insurance agency that handles only cash deposits, what documents are required? Do we have to obtain their contract agreement, if they are a sole proprietorship and are licensed with multiple agencies? I am located in Georgia and regulated by the OCC.