Most Popular Operations Content
Estates are a Nondesignated beneficiary—what does that mean?
12/22/2024
Beneficiaries of an IRA are deceased, does the estate become a beneficiary?
APY accuracy in ads and rate sheets
12/22/2024
With high interest rates, we've seen a fluctuation in APYs on our CD products due to our rate sheet and advertisements being static, but the APY can differ depending on the opening amount and date opened, causing a discrepancy from what's posted. Is it sufficient to disclose that the APY is subject to change based on [X] factors?
Financial impact of outdated check processing systems
12/22/2024
How does an outdated check processing system negatively impact bottom line performance?
Appraisal Bias and the risk to your fair lending program
12/15/2024
How can appraisal bias effect my fair lending program? We use a third-party
After Hours Change Orders
12/15/2024
We're exploring the idea of cash lockers - night drop meets ITM (similar to Amazon lockers at Whole Foods). The concept is for commercial clients to be able to pick up change orders after hours. Have you heard of this anywhere or know of any best practices?