Most Popular Operations Content
Account service agreement for MSB accounts
03/23/2025
I need suggestions for preparing an account service agreement for MSB accounts. We have a questionnaire attached to our applications to confirm transactions, etc., but lack a true service agreement beyond our standard commercial account agreement.
Lockbox digital portal
03/23/2025
What is a lockbox digital portal?
Reasons to select a person-centric ECM
03/16/2025
Why should a financial institution select a person-centric ECM?
When the States Come Marching In
03/16/2025
Have you ever been standing on the side of the street waiting for a parade to start?
Customer okays purchase but doesn't get the goods
03/16/2025
A customer authorized a transaction with Apple Cash but says they didn't receive anything. Since this transaction was authorized by the customer, is this covered under Reg E's error claims rules?. The customer was attempting to purchase something on Facebook marketplace but never got the item.