Most Popular Operations Content
Centralized vs. decentralized exception categorization
09/22/2024
What are the benefits of a centralized exception categorization strategy?
SAFER Act vs SAFE Act
09/22/2024
I’m so confused! I keep hearing about the “SAFER Banking Act”. How is that different from the “SAFE Act” from several years ago? Is it being updated?
Procedures for multi-state branch networks
09/22/2024
We have branch offices in three states. Do we need separate garnishment procedures for each state?
3 items for Reg E liability
09/22/2024
A customer had a charge out of his account six months ago. That’s old and means he has unlimited liability so we don’t have to investigate it. Is that right?
Are we an ODFI, or not?
09/15/2024
We have come across this debate many times with Nacha rules whether or not we are considered an originating depository financial institution (ODFI). We do not allow our customers to originate ACH files such as payroll, etc. We do allow them to initiate WEB entries for A2A transfers from accounts that they are owners of in order to make loan payments here and transfer funds. Does this mean we are an ODFI?