Latest Operations - IT Topics

Tired of complaints?

The British Bankers Association, according to the American Banker newspaper, is appealing to the British government for a solution to a heavy problem.

According to Bank Administration Institute, training experts say that role-playing is one of the most effective and popular methods of training bank employees.

by Roger Snell-Principal, J.D. Carreker and Associates

Question: I have a question on Reg CC.If I get notification that a check is being returned, and I charge the customer's account, do I have to send him an exception notice?

One of our Bankers' Hotline readers reported the following to us:

A woman went into a local department store recently to buy cartons of cigarettes using a credit card.

Personnel Vignettes appears periodically in Bankers' Hotline. Submitted by various personnel executives, this series appears without attribution to the author by request.

Asking Questions
A few weeks ago, I had several chores to do on a Saturday morning.

It might not be as easy now as it used to be for a drug supplier or a money launderer to open a Swiss bank account.

Jeff owed Peter $400.



He had owed it to him for over a year, as a matter of fact.