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Electronic delivery of escrow analysis statements

01/12/2025

We are thinking about placing the Annual Escrow Analysis statements on customers' online banking portal (same place where monthly statements reside). In looking at 1024.17 (and its subpart under RESPA), there doesn't appear to be any call out eliminating the need to deliver via USPS. If we went to electronic delivery (within compliance under the ESIGN Act), would we then still have to deliver a physical copy of the annual escrow analysis statement (when required under the same citation)?

Using Counteroffers and Denials Effectively

01/12/2025

While scrubbing files, I found a loan request for a HELOC that did not close due to the house being listed for sale. We can't take collateral that is for sale. The officer started a new request with a different loan product that closed. I believe the first request should have been denied when we found out the house was listed for sale. However, it is past our 30 day window and we also have to report for HMDA. How do we handle this?

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