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Latest Operations - Statistics Topics

Debit Cards Cutting Into ATM Action

11/01/2005

Even though more and more automated teller machines are being placed in off-premise locations such as convenience stores, ATMs are actually seeing less action these days, according to the 2006 EFT

U.S. Banks Focusing on Cross Selling

10/01/2005

Comperemedia, a company that monitors direct mail activity, says that U.S. financial institutions are focusing more attention on cross selling products to their customers.

The "Perfect Storm" for Prepaid Cards

07/01/2005

According to statistics from analysts and words of wisdom from one expert, the market for prepaid debit cards is poised to take off at hurricane force.

Statistics, Facts, & Such

05/05/2004

  • In 2002 there was about $620 billion in United States currency (banknotes and coins) in circulation in Europe. 50% to 75% of U.S. banknotes are circulated outside the U.S.

Statistics, Facts, & Such

03/05/2004

  • The fraud rate for Internet purchases is 0.25 % for Visa and MasterCard transactions. It is 0.08 % for Visa and 0.09% for MasterCard at retail locations.

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Electronic delivery of escrow analysis statements

01/12/2025

We are thinking about placing the Annual Escrow Analysis statements on customers' online banking portal (same place where monthly statements reside). In looking at 1024.17 (and its subpart under RESPA), there doesn't appear to be any call out eliminating the need to deliver via USPS. If we went to electronic delivery (within compliance under the ESIGN Act), would we then still have to deliver a physical copy of the annual escrow analysis statement (when required under the same citation)?

Using Counteroffers and Denials Effectively

01/12/2025

While scrubbing files, I found a loan request for a HELOC that did not close due to the house being listed for sale. We can't take collateral that is for sale. The officer started a new request with a different loan product that closed. I believe the first request should have been denied when we found out the house was listed for sale. However, it is past our 30 day window and we also have to report for HMDA. How do we handle this?

Use of Nicknames

01/12/2025

How do other banks handle situations where you have an individual who goes by a "preferred name" such as Lillian when their legal name is Lawrence? There is no legal name, identification or SSN change to show as evidence of identity but their place of business is making checks payable to the preferred name as well as their family members. My thing is - how do we know that these checks belong to Lawrence? It could possibly be a family members check.

A Holding Account for Seized Funds

01/05/2025

I am inquiring about opening an account for local police department. They are needing a non-interest bearing account to hold money in that has been seized. The final disposition will be decided by the courts. Is it possible to open a non-interest account and if so how or what do they need to do in order to obtain this?

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