Latest Operations Topics

One of the predictions of banking in the future is "Banks on wheels". The driver will be the teller, and will make regular stops at shopping malls, retirement communities, remote areas, etc.

Remember the "good-ole-days?"

That's when your institution opened at 9:00 a.m. and closed at 3:00p.m., except on Friday, when it was open until 6:00 or 8:00 p.m.

There have been several "incidents" handled by my associates in the past month that are worth passing on.

Want to feel good about offering your customers your automated bill payment service?

We have just learned that a bill introduced into Congress may affect your currency transaction exemptions.

Under the terms of this bill, you will still have to:

I was talking the other day to someone who, like me, has left the banking industry after many years for another area of employment. But for a much different reason.

A telecommunications device for the deaf (TDD) has been installed at the Dominion Bank in Nashville. It includes a computer terminal, a typewriter and a telephone.

In an article in the American Banker May 8,1990, Ann Richards, Treasurer for the state of Texas, talked about how things were done before she instituted electronic funds capability.

Checked Your Credit Cards Lately?

One of the more unusual scams for stealing credit cards has come to light.

"I HATE it when that happens!"