Most Popular Operations Content
Advertising on Website
12/03/2007
We would like to advertise on our bank's website a new CD product. With all of the disclosures required, the marketing department is having a tough time fitting all the required disclosures on the ad. Can we use a link on the ad to take them to the disclosures, or do they need to be on the ad itself?
Inactive Account Fee
12/03/2007
Can we continue to charge a fee on an inactive account? Every month we charge a fee and now that account is almost zero.
A Business Cashing Customer's Checks
12/03/2007
Are there any Regulations concerning accounts customers have where they cash checks for their customers. For example, [name of supermarket withheld] will cash a check for a customer. Any help would be useful.
LLC Account Opening
12/03/2007
We have an LLC that wants to open a deposit account. The members of this LLC are an individual and a different LLC. For example, Candy Shack, LLC wants to open the account and the members are John Do and Sweet Surprise, LLC. What kind of documentation do we need from the Sweet Surprise LLC to allow them to open this account?
Unauthorized ACH - 24 Hour Rule
12/03/2007
What recourse does a business have when disputing an unauthorized ACH after the 24 hour rule? The customer claims to have no knowledge of this ACH.