Most Popular Operations Content
Equal Housing Lender Logo
12/03/2007
The Q&A below in the InfoVault caught my attention. Where would I find the exemption for use of the EHL logo for national banks?<dir>Question: I am trying to find the required disclosures to include the following message on exterior signage "100% Financing Available, Low Down Payments and No Hidden Fees." Can you help? Answer: I don't believe any of the information provided in this signage triggers further disclosures. Refer to Section 226.16 of Reg Z (for open-end credit advertising requirements) and Section 226.24 (for closed-end credit advertising requirements). If this is a home loan promotion, you do need to include the Equal Housing Lender logo <strong>(<u>unless your institution is regulated by the OCC</u>)</strong>.</dir>
Security Committee
12/03/2007
Who should be on the Security Committee?
Email Taglines
12/03/2007
Our residential department has a tagline on all emails, advertising a new delivery channel. When our email goes outside it comes with standard text about "If you have received this in error......"Can I link to our website for the paragraph on CAN-SPAM and opting out of these advertisements? Otherwise, our email communications are getting cluttered. Also.....any ideas on tracking emails to the opt out people? We have a system for our mass mailings, but are still debating how to stop the emails with taglines.
Advertising on Website
12/03/2007
We would like to advertise on our bank's website a new CD product. With all of the disclosures required, the marketing department is having a tough time fitting all the required disclosures on the ad. Can we use a link on the ad to take them to the disclosures, or do they need to be on the ad itself?
Inactive Account Fee
12/03/2007
Can we continue to charge a fee on an inactive account? Every month we charge a fee and now that account is almost zero.